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Meet Your Hosts

Online Host and Reservations - Fairoza Isaacs

Fairoza Isaacs

Fairoza grew up in Athlone and attended Garlandale Secondary. After matriculating she attended IHESA – Institute of Hospitality Education SA where she graduated with a Diploma in Hotel Management and Operations. She worked for major 4* and 5* hotels in Cape Town like Le Vendom Hotel, Mount Nelson Hotel, Cape Town Lodge Hotel and Conference Centre. Fairoza started her journey with Village & Life (Waterfront Village) in 2010, she started as a Concierge to Shift Leader. She then moved to our sister property De Waterkant Village in 2012 as the Front Office Manager. In 2013 Fairoza got the opportunity to join one of the world’s largest hotel chains The Hilton Orlando Hotel Convention Centre and decided to work and travel in the United States for a year, with her return in 2014 she’s now back at Village & Life and happy to be home. In her free time she loves shopping, photography, watching sports, taking road trips and most of all spending time with her friends and family spoiling her niece is top priority as she’s a first time aunt.

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+27 (0) 81 426 0333 Whatsapp

Online Host and Reservations - Carmen Erasmus

Carmen Erasmus

Carmen Grew up in the Breedvalley District in Worcester. She studied at the Institute for Hospitality Training in Belville from 2005 and graduated in 2008. She started her Hospitality career with Protea Hotels in 2008.  She started as a Front Desk Agent, then moved to reservations agent and then moved to an Assistant Reservations Manager.  She joined Waterfront Village in November 2014 as Reservations Agent.

She loves nature and spending time with her two year old daughter at fun parks, watching movies and baking.

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+27 (0) 21 421 5040

Host Manager - Rudolph Mitchell

Rudolph Mitchell

Rudolph matriculated from Vredenburg High School in 1997 and completed a City and Guilds course in Chef and Hotel Management with Tygerberg College in 1999. He then travelled overseas to the UK where he worked for Barclays in London before returning to South Africa in 2002 to help open the Glen Boutique Hotel. He subsequently worked at the Bay Hotel before a further two year period in the UK working in the corporate hospitality sector. Since returning to South Africa in 2007, Rudolph has worked in a number of five star properties including the Mount Nelson Hotel and Steenberg Hotel before he started at the Village & Life Waterfront Village as the Front Office Manager in April 2014. Rudolph is passionate about staff development to ensure optimum service and customer experience. He lives with his partner two dogs in Observatory and loves DIY, socialising and baking

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+27 (0) 74 511 3205