Village & Life’s Waterfront Village offers the same quality of services as a luxury hotel. With over 35 staff members, including managers, drivers & handymen, the Waterfront Village offers first-class housekeeping services, a central reception, concierge, security and luxury transfer services.
Guests are offered the following services
The reception area is located at the entrance to the Waterfront Village and is a welcoming space, furnished with couches and equipped with a computer for guests’ use. The front desk in the Waterfront Village operates seven days a week.
07h00 - 22h00 (From 1 Oct ’09)
07h00 - 20h00 (From 1 Apr ’10)
We have staff on duty in the village on 24 hour standby.
full concierge service is available where friendly and knowledgeable staff can assist guests with information and bookings regarding tours and attractions, airport transfers and car hire.
Popular tours include, shark cage diving, Robben Island, wine tours and Cape Point.
tel : +27 (0)21 437 9709
email : firstname.lastname@example.org
web : www.capetravel.co.za
Our state of the art security system is a major feature of the Waterfront Village. The Waterfront Village is one of the most secure places to stay at, with full perimeter security and CCTV, access control at two main security entrances and video monitoring of entrances from your own apartment. Every apartment is fitted with an electronic safe for private use and the canal is also monitored by security in a rubber duck boat.
All guests to the Waterfront Village are pampered by the luxury range of guest amenities. The amenities are replenished during your stay and we supply all your basic toiletries and necessities. Our collection of Maria Garcia products compliments our wonderfully furnished and equipped apartments.
Village & Life housekeeping services are offered from Monday to Saturday between 09h00 and 17h00. Sundays between 09H00 and 14H30. Public Holidays on request.
Our housekeeping department offers guests a daily general cleaning of the apartment and every third day a full service will be done which consists of thorough cleaning of both the inside and the balconies of the apartment as well as a linen and towel change.
We offer a laundry service from Monday to Saturday at an additional cost. All laundry received at the front desk by 08h30 will be returned to the guests by 17h00. This service includes:
and leather cleaning
and cleaning of all delicate fabrics
||Luxury car or transfer service
Chauffeur driven services in a fleet of luxury vehicles can be arranged. The drivers are well presented and deliver a professional and discreet service. Other transportation is also offered and we have a minibus for larger groups or families.
+27 (0)21 430 4444